1)Time in transit : transit time varies with different shipping method and country.
Carrier Name Estimated time in transit (working days )
DHL 2-6 days
FEDEX 2-7 days
China Post Registered Air Mail 12-50 days
China Post Ordinary Small Packet Plus 12-50 days
EMS 3-15 days
Epacket 6-15 days
Russian air 15-25 days
2) item processing time : the item processing time for a specific order varies with the products type and stock status ,mostly processing time will be less then 72 hours
3) Tax: to ensure you receive upon minimum tat ,we can declare as ‘gift/samples’ with low value
1) You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2) All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your new tracking number.
3) We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included,
AFTER BOTH Buyer and Seller cancel the transaction from Aliexpress. OR, you may choose to have a replacement.
4) We will bear all the shipping cost if the product is not as advertised.
1)We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important.
We request that you contact us immediately BEFORE you give us neutral or negative feedback and open a dispute.We will surely help solve all the problems.
2)If you have any problems plesae contact us first, leave us nagative feedback or open a dispute can not solve the problem.
We are aimed to provide best products and best service. So, please contact us and you will get a pleased result!
3)Aliexpress Trademanager account will be on-line from 9:00am to 11:00pm(China Time). You can chat with us when we areonline. Also you can send us email.